CX
Cathay Pacific
Grade: A– · 1 region served
Middle East & Asia
8.4
out of 10
Score breakdown
Safety record 30%
9.3
IATA audits, incident rate, accident history
Employee reviews 15%
7.9
Glassdoor, Indeed, union satisfaction surveys
Customer reviews 25%
9.1
JD Power, TripAdvisor, Skytrax ratings
On-time performance 20%
8.6
BTS monthly on-time arrival data
Value / cost 10%
4.7
Fare vs competitor average on shared routes
At a glance
9.3
Safety record
7.9
Employee reviews
9.1
Customer reviews
8.6
On-time performance
4.7
Value / cost
A–
Overall grade
No comments yet — be the first!