CX

Cathay Pacific

Grade: A–  ·  1 region served
Middle East & Asia
8.4
out of 10
Score breakdown
Safety record 30% 9.3
IATA audits, incident rate, accident history
Employee reviews 15% 7.9
Glassdoor, Indeed, union satisfaction surveys
Customer reviews 25% 9.1
JD Power, TripAdvisor, Skytrax ratings
On-time performance 20% 8.6
BTS monthly on-time arrival data
Value / cost 10% 4.7
Fare vs competitor average on shared routes
At a glance
9.3
Safety record
7.9
Employee reviews
9.1
Customer reviews
8.6
On-time performance
4.7
Value / cost
A–
Overall grade
Passenger comments

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