HA
Hawaiian Airlines
Grade: A– · 1 region served
North America
8.4
out of 10
Score breakdown
Safety record 30%
9.0
IATA audits, incident rate, accident history
Employee reviews 15%
7.9
Glassdoor, Indeed, union satisfaction surveys
Customer reviews 25%
8.0
JD Power, TripAdvisor, Skytrax ratings
On-time performance 20%
8.9
BTS monthly on-time arrival data
Value / cost 10%
6.8
Fare vs competitor average on shared routes
At a glance
9.0
Safety record
7.9
Employee reviews
8.0
Customer reviews
8.9
On-time performance
6.8
Value / cost
A–
Overall grade
Recent stories
Alaska Airlines Opens Stunning New Portland Lounge as West Coast Expansion Continues
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Mixed Emotions on Hawaiian’s New Coach Meal Policy
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Hawaiian Airlines elevates onboard service with pre-order dining by celebrated Hawai'i chefs, fre…
Passenger comments
BC
Brian Crecente
9/10
May 2026
I still love Hawaiian, but some of the wonderful perks of flying with this airline have flown out the window since the merger with Alaska.