HA

Hawaiian Airlines

Grade: A–  ·  1 region served
North America
8.4
out of 10
Score breakdown
Safety record 30% 9.0
IATA audits, incident rate, accident history
Employee reviews 15% 7.9
Glassdoor, Indeed, union satisfaction surveys
Customer reviews 25% 8.0
JD Power, TripAdvisor, Skytrax ratings
On-time performance 20% 8.9
BTS monthly on-time arrival data
Value / cost 10% 6.8
Fare vs competitor average on shared routes
At a glance
9.0
Safety record
7.9
Employee reviews
8.0
Customer reviews
8.9
On-time performance
6.8
Value / cost
A–
Overall grade
Passenger comments
BC
Brian Crecente 9/10 May 2026
I still love Hawaiian, but some of the wonderful perks of flying with this airline have flown out the window since the merger with Alaska.