KL
KLM Royal Dutch Airlines
Grade: B+ · 3 regions served
Europe
Middle East & Asia
North America
8.0
out of 10
Score breakdown
Safety record 30%
8.9
IATA audits, incident rate, accident history
Employee reviews 15%
7.5
Glassdoor, Indeed, union satisfaction surveys
Customer reviews 25%
8.1
JD Power, TripAdvisor, Skytrax ratings
On-time performance 20%
7.9
BTS monthly on-time arrival data
Value / cost 10%
5.9
Fare vs competitor average on shared routes
At a glance
8.9
Safety record
7.5
Employee reviews
8.1
Customer reviews
7.9
On-time performance
5.9
Value / cost
B+
Overall grade
Recent stories
Inside the £7,247-a-night luxury hotel Harry Styles and pal James Corden are staying during his …
Miles and Points On Sale
KLM passenger hits out at airline for failing to be reimbursed for tiny seat that 'should not be …
8 great miles and points buying opportunities available as of May 17, 2026
Air France-KLM Reportedly Weighs Rebrand as Expansion Reshapes Airline Group
No comments yet — be the first!